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Return policy

Yasal Sorumluluk Reddi

This page provides general instructions and information on how to write your own Returns Policy document. Because we cannot know in advance what specific return policies you want to create between your business and your customers and visitors, you should not consider this article as legal advice or suggestions on what you should actually do. If you need help and information on creating your own Returns Policy, we recommend that you seek legal advice.

Basic Information About Return Policy

A Return Policy is a legally binding document that is intended to establish the legal relationship between you and your customers regarding how and by what means you will refund your customers. Online businesses that sell products are sometimes required (depending on local laws and regulations) to provide product and refund policies. In some jurisdictions, this is required to comply with consumer protection laws. It can also help protect you from legal claims from customers who are unhappy with the products they purchased.

What Should Be Included in the Return Policy

Return policies typically address topics such as: the time frame for requesting a refund; whether the refund will be full or partial; the conditions under which the customer will receive a refund, and much more.

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